Refund/Return Policy

REFUND/RETURN POLICY

ANSI accepts Visa, MasterCard, Discover and AMEX as forms of payment for any and all product purchases. We also accept money orders and personal checks. Personal checks require seven (7) days to clear.

ANSI maintains a 21 day refund/return policy, not including shipping and handling charges. You must cancel your order by phone or email within 21 days from original invoice date to be eligible for a refund. After the 21 days has expired, you will no longer be eligible for a refund/return. We must also receive the unopened product back in our possession with in 30 days of invoice date.

The same 21 day refund/return policy applies to the monthly autoship program. If you choose to have your product sent to you every month, you must cancel your autoship order within 24 hours of the most recent charge and receive a refund for that month’s order including shipping and handling if the product hasn’t shipped from our warehouse. If the product has already shipped from our warehouse, you must advise ANSI with in 21 days of original invoice date to be eligible for a refund, not including shipping and handling charges. We must also receive the unopened product back in our possession with in 30 days of invoice date.

Refunds are only given if the 21 day eligibility requirement is met and if the refund is requested. To request a refund, you must send an email to info@nutrientscience.com or call 1-888-777-1223 x221 include your Name, phone number, ANSI username or ID number, if applicable.